This is happening because the component “Visual Studio 2010 Tools for Office Runtime” is not installed on your system. You can download it from the following link and reinstall the plugin after.
What happens if I get the ‘Exception occurred loading manifest’ error when installing the add-in?
This is the error that get displayed: We’ve noticed that some Antivirus software prevent the add-in from installing correctly. In order to fix this, temporally disable your antivirus and proceed to the installation. Once this is completed, you can re-enable your antivirus software.
How do my audience select their answer?
When the presentation is live, your poll will be made available to your audience when you reach it in the slide deck - at that point they will be able to select their answer on their mobile device.
If I click on the icons and they get a grey background, does it mean they are active?
Yes, it means that the button you have selected has been applied.
Why when I change the font size of the questions it changes in PowerPoint but then reverts back when I go live?
In order to update any changes in your PPT to be visible when you go live, you must Sync the presentation first.
How to upload your PowerPoint to an Event?
To upload your PowerPoint slides into an event, you must first create the Event Agenda on the Glisser web platform, setting dates, rooms and sessions Presentations sessions can be created by uploading a single holding slide for each, then setting a start time and end time in your Event Agenda […]
What does ‘Sync’ do?
Synchronising’ your presentation copies and indexes your slides on the Glisser platform, so that they are easily sharable with your audience in realtime. This means that any changes you make in PowerPoint will need to be updated in Glisser - by clicking the Sync button again. You’ll not be able […]
Can I insert a poll half way through the deck?
You can insert a poll slide anywhere within the PPT. Please see relevant section How to Insert a Poll Slide
How do I turn on Q&A Moderation?
PLEASE NOTE: The Q&A Moderation feature is only available with Business User and Enterprise accounts. If you do not have one of these accounts, this option will be greyed out on your screen To turn on Q&A Moderation, select the Glisser tab and navigate to the Interactions section. Click the […]
Can I display a summary of my interactions?
Yes - click the ‘View Analytics’ button in the Glisser ribbon.